During months, the technical team Doinsport worked hard on the design of a new version of their management software. The least we can say is that le Padel has taken a huge place in the development of new features. The Provençal solution thus becoming the benchmark on the French market.

1- Doinsport saves time for club managers padel

Why hang on the phone for hours when your community is just a few clicks away from renting a lead? Online booking and payment appear more and more as inevitable in resorts offering padel.

The main difficulty is "educating" your community about online booking and, admittedly, it is not that easy.

In this context, Doinsport has redesigned its interfaces to facilitate the user experience. From now on, only a few seconds are enough to your players to register, reserve and pay for a pista.

Even more, the software publisher has multiplied the reservation and payment interfaces:

  • Directly on your Grand Site website
  • Via your Facebook (Doinsport exclusive)
  • On the dedicated page of your club on the Doinsport app
  • Within the application they develop to measure for your Complex

“The previous version of Doinsport secured online booking rates around 75%. With these new adjustments, we expect to get to around 90%.

We are already equipping centers with 100% online reservations.

These improvements are part of our time-saving approach for managers, initiated with the integration of reservations directly into our cash register ” entrusts Guillaume DESLOT, Product Manager at Doinsport.

So much time freed up to devote yourself to tasks with higher added value, particularly in the development of your sources of income.

2- Optimize the turnover generated by your activity Padel thanks to Doinsport

doinsport 3 mobile screens

a) Manage and develop your ancillary activities Padel

We are not going to teach the managers that, although representing the bulk of a club's income, the rental of pistas by itself cannot ensure the sustainability of the activity. It is therefore necessary to diversify the source of your resources.

The bar, catering / snacking activity can represent up to 25% of the turnover of a club Padel. On this aspect, Doinsport has once again thought of everything: players have the possibility to order and pay for their drinks, their dish of the day or any other item. as soon as they make an online reservation.

In addition, if they opt for a more classic customer journey, the integrated cash register in Doinsport makes it possible to manage track reservations on the same interface as bar and restaurant consumption. It only takes 2 clicks to divide the note into 4.

“Even more than catering, we wanted to multiply the sources of income for managers. We have noticed that most of the clubs Padel had a small shop. It seemed important to us to incorporate this aspect of complex management into our solution.

We integrate the Pro-Shop of our partner clubs on the Doinsport application and the tailor-made application that we are developing for the centers. Players can order and pay for their balls, palas and any other physical product online. It is also possible to dematerialize game cards and subscriptions ” adds Guillaume Deslot.

b) Retain your community Padel

The sale of game books and subscriptions is part of a general approach to building loyalty in your community. The version 3.0 of Doinsport facilitates the management of these aspects on many levels:

  • Creation of a virtual wallet where you can follow the consumption of each of your customers in real time
  • Integration of payment by credit directly to the Doinsport cash register
  • Possibility to create mixed game notebooks Peak Hours / Off-peak Hours
  • Establishment of a strict monitoring of your subscriptions (Payment, Expiration ...)

Loyalty also comes through the services you offer to your customers. The Doinsport players app is a reflection of everything your club can dedicate to its community. In addition to online reservation and payment, the management software allows you to search for partners according to the level and playing preferences of your community.

These features have the dual effect of allowing your players to book even if a person is missing, but also to prevent a slot from being canceled at the last moment. These parties can also give rise to meetings within your community and, potentially, to new niches ...

New in version 3.0, managers can now decide to assign the level of their players themselves.

Regarding the application, 2 formulas exist. Or, you are listed on the common market type "Booking of Padel "; is Doinsport develops your custom application with an extremely sleek design and the integration of additional features such as "Club News".

3- Manage your activity in a few clicks

doinsport padel company

Tracking your activity has never been easier than with new version of Doinsport. The dashboard is rarely seen as exhaustive. You will be able to find there in particular:

  • To the current day, month, year
  • Number of current reservations, new reservations, total reservations
  • Total number of users, new users
  • Acquisition channels (Website, Application, Direct Booking, etc.)

At the financial level, the Doinsport checkout offers a complete view of the recipes. It automatically generates comprehensive reports on the best products, monitoring margins.

Finally, it greatly facilitates management through the automatic breakdown of VAT. Concretely, the daily Z ticket clearly shows the turnover achieved by each of the activities that you offer and the corresponding VAT.

Finally, no more Excel files full of errors and phone calls from the accountant, you have the option of reserving restricted access to your financial advisor so that he can go and find the necessary information himself. Simple and efficient !

4- Communicate more effectively with your community padel

As reservations are made, your club's player database padel is powered. Without you knowing it, you are collecting valuable data to communicate with your community.

How old are your players? Are they male or female? What time do they come most often? Do they have a family member in the club? What is their favorite pista? All these questions have an answer thanks to Doinsport.

All this information allows you to target your communication. Moreover, the software includes a module for sending mail, SMS and pushes that communicates directly with your database.

Finally, more than a gadget, the possibility of creating, managing and broadcasting events directly from your management interface. Organizing tournaments, birthdays or social gatherings has never been easier.

The Doinsport team presents its V3.0 preview on 23-02-2021 à 14h30.

For the occasion, you can play and win the app development of your club!

To register : click here

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Franck Binisti

Franck Binisti discovers the padel at the Club des Pyramides in 2009 in the Paris region. Since padel is part of his life. You often see him touring France going to cover the major events of padel French.